You are a new QA manager, what next?

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I came across this article in ST & QA magazine. The author has done a great job of dividing the major roles of a QA manager in terms of his interactions with different groups within the organization and reminding the core work items by posing questions. A must read for QA professionals. You can read the article online at:
http://tiny.cc/k5x6z
You will have to sign up for a complementary subscription.

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