Do What Matters

I am going through a whole lot of leadership training programs at my work at this time and I thought I should share some of the interesting thinking styles that are proven to make you smarter at work if applied. Whole Brian Thinking is a balanced approach to developing Creativity and Innovation at work. The tool Hermann Brain Dominance Instrument (HBDI) developed by Hermann International 25 years ago has been  used by more than a million people worldwide. What is whole brain thinking?  Researchers have found that creativity requires whole brain thinking; right brain imagination and intuition, plus left brain login and planning. Businesses led by creative leaders have a higher success rate in innovation, employee growth and strategic execution. Whole brain thinking divides into four quadrants as shown in the picture. A quadrant style is logical, analytical and often bottom line focused. People whose dominant thinking preference is A quadrant never makes any decision witho...

I am going to lecture on Service Science to my students on coming Monday as part of the course that I am teaching at San Jose State University . Looking at services creation and delivery as science opens an entire world of opportunity for us. But Can there really be a science of services? “Wherever there are phenomena, there can be a science to describe and explain those phenomena. Thus, the simplest (and correct) answer to “What is botany?”is, “Botany is the study of plants.”And zoology is the study of animals, astronomy the study of stars, and so on. Phenomena breed sciences.” -Newell, A., Perlis, A. & Simon, H. A. (1967). Computer Science, Science,157, 1373-1374. As we all know, services depend heavily on people, technology and co-creation of value. We work collaboratively with the help of technology to create business value for our customers. Growth can only happen when people, technology, value and customers are combined in an innovative way. We hope service science ...

I have been trying to publish my own book and considering blurb (see my last post) for their unique publishing service. Then I realized that Blurb does not provide you an ISBN which you would need if you would like your book to be sold in the bookstore or placed on the library shelf. However if you manager to buy the ISBN yourself, blurb book writing platform BookSmart(TM) does provide the way to embed ISBN on the cover along with barcode. So where does an individual get ISBN from? I did some research and found out that a company in New Jersey named Bowker  owns the ISBN and has been the sole supplier of the 13 digit unique book number for last 3 decades since the code was adopted by ISO standard organization in 1970. Bowker provides all the necessary information as PDF on this webpage.  Getting an ISBN is not cheap though. It costs roughly $125 for a single but if you are a publisher and buy in bulk it can cost as little as $275 for 10 ISBNs. What is the benefit? - well ot...

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