Free Case Management Software & Tools for Non Profit

Technology is the key to providing good services with less money, Non-profit and charitable organizations find hard to keep up with new technology simply because they have to use donated money very wisely. My friend has been working with non-profit organization for many years and we always discuss the opportunity to use license free software and open source tools to improve the process at these organizations. I have been compiling a list of freely available tools for such companies that can provide good value to them with minimal human costs.


(1) Metrix: is a free contact management database in MS Access created by "The Fund for the City of New York". The database is designed to help your organization track funders, clients, events and much more.
Pros:  It consists an UI in Access with underline free version of MS SQL Server support. The queries results can be directed to MS Excel for reporting. Requires someone with MS Access knowledge to install, customize and maintain it.
Cons: This may not be a good value for organization that does not have MS Office licenses.
Download Metrix here.


(2) CiviCRM for Drupal: is a freely available web based constituent relationship management system that works with Drupal CMS. It is a powerful solution with the following features:

• CiviContribute - Online fundraising and donor management, including pledges and personal campaign 
• CiviEvent - Online event registration and event management
• CiviMember - Online signup and membership management
• CiviMail - Personalized email blasts and newsletters.
• CiviGrant - Simple grants management.
• CiviCase - Integrated case management.

Pros: Free, open source and web based, can be extended. 

Cons: Webmaster experience required 

I will have more in next post. Any ideas/suggestions/comments are most welcome !